This website provides general health information only and does not replace advice from your GP or healthcare professional.
Appointments
Q: Do I need an appointment to see a GP?
A: Most GP clinics in Australia require an appointment. Some clinics may offer walk-in services, depending on availability.
Q: How do I book a GP appointment?
A: Appointments can usually be booked online, by phone, or through a clinic booking app.
Q: Can I request a specific doctor?
A: Yes. You can usually request a preferred GP when booking, subject to availability.
Q: What happens if I arrive late?
A: If you arrive late, your appointment may be shortened or rescheduled, depending on the clinic’s policy.
Medicare & Fees
Q: Is my GP visit bulk billed?
A: This depends on the clinic and your eligibility. Some clinics bulk bill children, pensioners, concession card holders, or offer limited bulk-billing appointments.
Q: What is a private billing or mixed billing clinic?
A: Private billing clinics charge a fee for the consultation. Mixed billing clinics offer both bulk-billed and privately billed appointments.
Q: Do I pay upfront?
A: In many clinics, you pay the full fee upfront and receive a Medicare rebate back to your account, usually on the same day.
Medicare Eligibility
Q: Do I need Medicare to see a GP?
A: No. Patients without Medicare can still see a GP but will need to pay the full consultation fee.
Q: Do overseas visitors need private health insurance?
A: Overseas visitors are usually responsible for the full cost of care unless covered by travel or overseas health insurance.
Prescriptions
Q: Can a GP give repeat prescriptions?
A: Yes, if clinically appropriate. Some repeats may require a consultation.
Q: What is an electronic prescription (eScript)?
A: An eScript is sent via SMS or email and can be used at most Australian pharmacies.
Q: Can I get my prescription without an appointment?
A: This depends on the medication and the GP’s judgement. Not all medications can be provided without review.
Referrals
Q: Do I need a referral to see a specialist?
A: Yes. Most specialists in Australia require a GP referral to access Medicare rebates.
Q: How long is a referral valid for?
A: Most referrals are valid for 12 months unless otherwise stated.
Q: Can referrals be sent electronically?
A: Yes. Many clinics send referrals by SMS, email, or through secure systems.
Tests & Results
Q: How will I receive my test results?
A: Results are usually discussed during a follow-up appointment. Some clinics may provide results by phone or secure message.
Q: Why do I need to book an appointment for results?
A: Some results require explanation, follow-up, or treatment planning by your GP.
Telehealth
Q: What is a Telehealth appointment?
A: Telehealth is a consultation conducted by phone or video instead of in person.
Q: Am I eligible for Medicare-rebated Telehealth?
A: Eligibility depends on current Medicare rules and the clinic’s policy.
Q: When is Telehealth not suitable?
A: Telehealth is not suitable when a physical examination is required.
Medical Certificates & Forms
Q: Can a GP issue a medical certificate?
A: Yes, if clinically appropriate.
Q: Are medical certificates and forms covered by Medicare?
A: Some services, such as medical certificates, insurance reports, and forms, may not be covered by Medicare and may involve a fee.
After Your Visit
Q: What should I do if my symptoms get worse?
A: If symptoms worsen or change, contact your GP clinic or seek urgent medical care.
Q: Can I ask follow-up questions after my appointment?
A: You may need to book a follow-up appointment for further assessment or advice.
Important Information
Q: Does this website replace medical advice?
A: No. This website provides general health information only and does not replace advice from your GP or healthcare professional.